Cadet365 is a Microsoft Office based suite of programs used by the Cadet program nationwide. Cadets will have acces to their own cadet email, a Microsoft Teams account, and other office programs. Communications to Cadets will be provided primarily through their Cadet365 email and Teams account, so Cadets must be able to check their account on a regular basis.

Cadets will be given their email address and a temporary password about one month after joining. Cadets must visit this website to start the onboarding process. It is highly recommended that cadets use both a computer and smartphone (iOS or Android) to complete the onboarding process and use the Microsoft Authenticator app.

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If you forgot you password follow this link. Cadets will need access to the smartphone they completed the authentication process on. If a cadet no longer has access to the same smartphone, please follow this link for the Cadet365 authenticator guide.

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If the information above does not work (ie for Multi-Factor Authentication Resets) please contact the CJCR IT Support Network Directly using the contact info below. It is recommended to e-mail instead of phone. Please use the following template when emailing IT:

RECIPIENT: it at cadets.gc.ca 

CC: 12air at cadets.gc.ca 

SUBJECT: Multi-Factor Authentication 

 

Good day, 

My name is RANK LAST NAME FIRST NAME and I am a cadet at 12 RCACS. My Cadet365 is CADET365 EMAIL. I need to reset my Multi-Factor Authentication because WHY YOU NEED TO RESET (NEW PHONE). 

Thank you for assistance, 

RANK LAST NAME FIRST NAME